About Us
We started CoreLift because of our unsheakable belief that businesses deserve better than two bad options, an expensive in-house hire or an offshore call centre multiple time zones away.
CoreLift provides dedicated customer support teams to ecommerce brands and freight operators across the UK, Ireland, the EU, and the US. Our teams work your business hours, know your products, and represent your brand the way you would yourself.
We are a small, focused operation that embeds into your business and handles everything your customers need - from order tracking and returns to freight exceptions and carrier claims, so you can focus on growth instead of your inbox.
Every client gets a dedicated team, a documented knowledge base built around their brand, and a direct line to us when anything needs attention.
We are UK GDPR compliant, registered with the ICO as a data processor, and include a full Data Processing Agreement with every engagement as standard. No fine print. No surprises.
If you are spending time on customer support that should be spent on your business, we should talk.
